01745 445168

Support for Older People

If you are an older person affected by cancer, either as a patient or carer, then you may have particular needs for some extra help at home. You may find the general information in our Help and Support section useful.

Below we provide details of some other organisations which offer additional help and support for people who are over 55 years. The information is not specific to people affected by cancer, but may be helpful if you are feeling under the weather as a result of cancer treatment or whilst caring for someone affected by cancer.

If you have problems finding the information you are looking for, the Managers of your nearest Macmillan Information and Support Centre will always be happy to talk to you about your particular needs.

Age Cymru

Age Cymru (part of Age UK) is a very useful organisation for older people, providing comprehensive information and advice on practical issues and health and wellbeing.

The organisation produces excellent fact sheets which are easy to read, impartial and free of charge. They include information about going into hospital, discharge arrangements and care at home.

All the fact sheets can be accessed on the Age Cymru website, or there is a FREEPHONE number to call if you would like to talk to someone or find information about your local Age Cymru services.

FREEPHONE: 0800 169 6565

‘Home from Hospital’ medicines service

A new NHS Wales initiative ‘Home from Hospital’ medicines service is designed to ensure that people returning home after a stay in hospital or other care setting continue to receive their correct medicine.

This service will enable hospitals, nursing and care homes and patients themselves to take or send a copy of the discharge advice letter to their local pharmacy.

Previously this letter was only sent to the GP. This will enable pharmacists to check that future prescriptions issued by the surgery include all the medication the patient needs to treat their various conditions.
More information about this service can be obtained from your GP.

Volunteer visitor schemes

Sometimes, circumstances can mean you’re unable to see your family and friends as often as you’d like. You might be looking after someone else or spending a lot of time alone at home because of ill health. You may live in a rural area where the lack of public transport makes it difficult for you to get out and about.

Across North Wales there are a wide range of volunteer visitor schemes which usually pair up a volunteer with someone who might be feeling alone or isolated.

There are schemes to suit people in different circumstances, including older people who would like to meet up with others to socialise and telephone befriending schemes for others who may feel lonely and isolated, perhaps after a period of ill health or a bereavement.

Good neighbours’, run by The Royal Voluntary Service, is one such scheme, providing valuable company and friendship as well as making sure an older person is safe and well. Good Neighbours will spend perhaps an hour a week either in person or over the phone in the company of an older person. Sometimes classes – from IT to tea dances to Tai Chi – are run as part of the scheme. For more information:

Tel: 01248 661 915
Website: Good neighbours

Positive Steps is a collaboration between two major charities: British Red Cross and Royal Voluntary Service. They work together to support people over 50 years of age who are experiencing loneliness or need to access support in their own community. The aim is for the individual to take charge of their situation and with support, become more independent and live a more fulfilled life.

This may mean connecting people with groups and organisations in their community. It might be a case of building confidence. It could also mean talking through issues and finding practical solutions to any obstacles or barriers that are causing concern.

British Red Cross and Royal Voluntary Service use volunteers as well as staff. All staff and volunteers receive extensive training and go through checks.

You can view the Positive Steps information leaflet here

Contact details are as follows:
01745 828 330

To find details of other schemes in your area you might like to visit Dewis Cymru which is an online directory for wellbeing in Wales.

Care and Repair Cymru

Care and Repair Cymru assists people over 60 by providing advice and practical assistance with repairs, renovations and adaptations to their homes so that they can live independently and in comfort and security in their own home. The service is free of charge and available to all home owners and private tenants over 60 years of age.

The Care and Repair service includes :

  • A “Healthy Homes” check – identifying the need for repairs, maintenance, or adaptations to prevent accidents or the worsening of existing health conditions.
  • Financial information – welfare benefit check and information giving, help with applying for grants for identified works to be carried out.
  • Administration – practical help with form filling, or obtaining builders’ estimates and co-ordination of work.
  • Technical assistance – information about approved contractors, technical surveys, plans and specifications.
  • Monitoring – monitoring the quality of repairs and any building work.

For more information please contact your local office:

Conwy & Denbighshire Care & Repair
Unit 10/11
St Asaph Business Park
Ffordd Richard Davies
St Asaph
LL17 0LJ
Tel: 0300 111 2120
Email: post@gofalathrwsio.com

Gofal a Thrwsio Gwynedd a Môn
Uned 8/9
Llys y Fedwen
Parc Mena
LL57 4BL
Tel: 0300 111 3333
Email: gofalathrwsio@gofalathrwsio.org

Care & Repair North East Wales
Rowley’s Drive
Tel: 01352 758 700
Email: enquiries@careandrepairnew.co.uk

Support for carers

If you are caring for someone affected by cancer, please refer to our section on Support for Carers.

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