01745 445168

Support for Carers

If you are caring for somebody affected by cancer, as a partner, relative or friend, there are many organisations that are able to offer practical help and emotional support, if you need it. You do not have to cope alone.

Please choose from the list of options below to find information about local and national organisations that you may find useful. Even if an organisation cannot help you directly, it will try to put you in touch with someone who can.

If you are having problems finding the information you need, please get in touch with your local Macmillan Information and Support Centre.

Carer centres in North Wales

Local carer centres offer a wide range of services centred on support for you as a carer, the needs of the person you care for and the services your council may provide. Carers have different needs. Centres are focused on getting you the right help and support with issues relating to health, respite, entitlements, mobility, equipment, training information and advice as well as emotional support.

Denbighshire: North East Wales Carers Information Service
01745 331181

Flintshire: North East Wales Carers Information Service
01352 752525

Conwy: Carers Outreach Service
01492 533714

Wrexham: Wrexham Carers Service
01978 318812

Gwynedd: Carers Outreach Service
01248 370797

Anglesey: Carers Outreach Service
01248 722828

You can access online information about your local carer centre:

Carer’s needs assessment

If you are providing ‘regular and substantial’ care for someone, you have the right to a carer’s needs assessment.

You don’t have to be living with or related to the person you care for. As a result of having a carer assessment, you may be able to access services to help you in your caring role or to maintain your own health and well being. To get a carer’s needs assessment you can contact your local social service.

There is also a social worker based at the North Wales Cancer Treatment Centre, Glan Clwyd Hospital, who specialises in providing advice, support and information for cancer patients and their families. Please ask a member of your healthcare team if you would like to be referred to this service.

Young carers

If you are a young person caring for somebody affected by cancer, there are local organisations that offer advice, peer group support, short breaks and activities.

Denbighshire Young Carers:
01745 331222

Flintshire Young Carers:
01244 539928

Conwy Young Carers:
01492 536091

Wrexham Young Carers:
01978 264040

Gwynedd Young Carers:
01248 364614

Crossroads Care, North Wales

Crossroads may be able to provide practical care and support in the home to give you a break from caring responsibilities. This includes domestic support (shopping, light housework), personal care and preparation of light meals. Funding depends on personal circumstances.

Crossroads Care, North Wales Head Office:
01492 516435 / 0845 6050115

Crossroads Care recently merged with the Carer’s Trust. Online information can be found on the website:

Taking care of yourself

When you are caring for somebody who is close to you, it is important that you also look after yourself.

If you are experiencing emotional or physical difficulties, your GP should be your first point of contact. He/she will be able to provide advice and guidance.

Your GP may also be able to put you in touch with other useful services such as community nurses, occupational therapists, physiotherapists and counsellors.

‘Looking After Me’

EPP (Education Programmes for Patients) Cymru runs free health and well-being courses – “Looking After Me” , held in local communities, for anyone looking after someone living with a long term health condition.
01286 674236

Money and benefits

Local carer centres offer general information on benefits and allowances for carers and will offer guidance on sources of information and support. Every carer is entitled to a carer’s needs assessment which will help to identify the both the needs of the carer and the person for whom they are caring.

Online information on benefits and allowances for carers is available on the websites of the National Carers Organisations, Carers Trust and Carers UK.

Further information on local sources of help with money matters is provided in the Help and Support section of this website. Some areas in North Wales have Benefits Advisors who specialise in supporting people affected by cancer. Read more.

National organisations

The Carers Trust has dedicated websites for adults and young carers offering information, advice and support. The websites host discussion forums, where carers can share their views and exchange information and tips with other carers.
0844 800 4361

Young Carers is an online service for young carers run by the Carers Trust.

Carers UK offers information and support on all aspects of caring.
0808 808 7777

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